Water bills running into the millions have finally forced the Water Utilities Corporation (WUC)’s decision to embark on a massive disconnection exercise. Multitudes of customers, mostly in urban and major villages owe the corporation P800 million, authorities have said.
Acting Corporate Communications Manager, Khumo Mogibelo said Gaborone leads the pack, followed by Molepolole, Francistown, Maun, Selebi-Phikwe, Lobatse, Kanye, Mahalapye, Masunga and Mochudi.
“We are owed by a combination of all customer categories. At the moment government owes more than P300 million,” Mogibelo said.
The mass disconnections will continue during the long weekend, a measure by the WUC aimed at recovering part of the millions of pula in unpaid bills owed by customers nationwide.
“The Corporation Revenue Offices will be open over the holidays to ensure customers settle their bills with ease,” he said.
He assured customers that reconnections are usually done within 24 hours of receipt of full payment of the arrears. He further said where necessary, the WUC is open to negotiation on a case-by-case scenario. WUC has been embroiled in a bitter relationship with its customers because of a faulty billing system that resulted in some customers being slapped with highly extortionate bills. In some instances, some customers were presented with water bills as high as P25,000 for domestic consumption of families of four-five.
Official Water Utilities Notice
Water Utilities Corporation (WUC) would like to inform its valued customers that it will embark on massive disconnections for unpaid bills with immediate effect. The disconnection will continue during the long weekend. The Corporation is owed millions of Pula in unpaid water bills by its customers nation wide.
The Corporation Revenue Offices will be open during the long weekend to ensure customers are able to settle their bills with ease. Customers are urged to settle their bills on time to avoid the inconvenience of being disconnected.
For further information call 0800 555 555
Source: MmegiOnline, Water Utilities Corporation Facebook page